Please send a photograph of your animal and e-mail any information about their well-being to Caitlin throuhgh the form on the appointments page or via email. We will send you the bank details to make a donation if you are in the U.K. or if you tell us how much you would like to donate we will send you a paypal request via email. We hope to get healing to your animal within 48 hours and willl send a specific time.